About Us

Grp Casino is an online casino for players in the United Kingdom. One account gives you slots, live dealer tables and jackpot games in a desktop browser or on a phone, with no separate app to download.

The games come from established studios that supply licensed operators in the UK market. We do not build them ourselves. Our job is to select the titles, check that they run correctly on our platform and keep the rules and the return to player figure for each game available in its own help screen.

• Slots, from straightforward three-reel titles to releases with bonus rounds and free spins
• Live tables hosted by real dealers, including roulette, blackjack and baccarat
• Jackpot games, where a shared prize pool builds until a player wins it
• Table and card games in computer-dealt form, for a quieter pace

The commitments below shape how we run the site. They apply to every player, on every game, at every stake.

1. Fair play. Game outcomes are decided by random number generators that are tested before a title goes live, and the paytable for each game is published inside the game.
2. Fast payouts. We process withdrawals as soon as the required checks are complete, returning funds to the method you deposited with wherever that method allows it.
3. Safer gambling. The tools to cap your spending, pause your play or stop altogether sit in your account settings, and the stricter ones take effect without needing our approval.
4. Over-18s only. We verify the age of every player, and an account that cannot pass age verification is closed and handled under our terms.

Account verification

We hold a gaming licence, and a licensed operator has to know who its players are. Before your first withdrawal, and sometimes at later points, we ask for documents confirming your identity, your address and your ownership of the payment method on file. Trained staff carry out those checks and your documents are stored securely.

Secure payments

Deposits and withdrawals run over encrypted connections through the payment methods listed in the cashier. Player balances are held separately from the money we use to run the business, on the basis described in our terms, and any limits that apply to your account are shown in the cashier before you confirm.

Support at any hour

Our support team is available around the clock on live chat and by e-mail at support@casinogrp.co.uk. Write to us about verification, payments, bonus terms or anything that does not look right, and we will tell you what we need and how long it should take.

Gambling should stay affordable and under your control. These tools are in your account at all times:

• Deposit limits set by day, week or month
• Time-outs that lock your account for a short break
• Reality checks that remind you how long you have been playing
• Self-exclusion, which closes your account for a minimum period you choose from the options shown

Free and confidential help is also available away from the site. GambleAware, GamCare and the National Gambling Helpline offer advice, counselling and practical support, and GamStop lets you block yourself from participating online operators with a single registration. Our support team can point you to any of them.